---
title: "Primary Care Payment Practices Report 2020"
date: 2021-07-20T00:00:00+00:00
url: https://paymentcheck.co.uk/blog/reports/primary-care-payment-practices-2020
description: "Primary Care Payment Practices Report 2020 - Payment practices analysis from PaymentCheck"
category: "Reports"
---

# Primary Care Payment Practices Report 2020

# UK Primary Care Payment Practices: A Mixed Bag in 2020

## The Numbers

*   21 companies analysed in the UK Primary Care sector
*   Average PaymentCheck Score: 64.5/100
*   UK average across all sectors: 50.0/100
*   Primary Care performance is 14.5 points *above* the UK average
*   Top payer: DENPLAN LIMITED - 100/100
*   Bottom payer: BAUSCH LOMB UK LIMITED - 37.8/100
*   South West average: 84.3/100 (4 companies)
*   West Midlands average: 77.0/100 (1 company)
*   Scotland average: 69.3/100 (2 companies)
*   North West average: 61.0/100 (5 companies)
*   South East average: 60.9/100 (4 companies)

## What Stands Out

While the Primary Care sector *outperforms* the UK average for payment practices by a decent 14.5 points, the spread of scores is vast, revealing a disparity in how suppliers are treated. A perfect score of 100 from DENPLAN contrasts sharply with Bausch & Lomb UK's dismal 37.8, suggesting some suppliers are getting paid swiftly while others face significant delays. If you're struggling to get invoices paid, you can try our [late payment calculator](/free-late-invoice-calculator).

## Best Payers

1. [DENPLAN LIMITED](/company-search/01981238/denplan-limited) - 100/100
2. [OPTICAL EXPRESS LIMITED](/company-search/SC161469/optical-express-limited) - 96.6/100
3. [OASIS DENTAL CARE (CENTRAL) LIMITED](/company-search/00505769/oasis-dental-care-central-limited) - 93.2/100
4. [OASIS DENTAL CARE (SOUTHERN) LIMITED](/company-search/00532006/oasis-dental-care-southern-limited) - 93/100
5. [XEON SMILES UK LIMITED](/company-search/00479564/xeon-smiles-uk-limited) - 91.8/100

## Worst Payers

1.  BAUSCH LOMB UK LIMITED - 37.8/100
2. [CATALYST HEALTHCARE (ROMFORD) LIMITED](/company-search/04793636/catalyst-healthcare-romford-limited) - 41.2/100
3. [OTC DIRECT LIMITED](/company-search/03118885/otc-direct-limited) - 41.4/100
4. [IDH LIMITED](/company-search/00243708/idh-limited) - 41.93/100
5. [PETRIE TUCKER AND PARTNERS LIMITED](/company-search/SC030254/petrie-tucker-and-partners-limited) - 41.93/100

## Regional Patterns

The South West emerges as the strongest region for payment practices, with an average score of 84.3 across four companies, highlighting a potential area of better payment culture compared to the North West and South East, which barely creep above 60/100. However, the West Midlands figure is based on a sample of only one company, making it difficult to draw meaningful conclusions.

In short, the difference of 62.2 between the best and worst payers in 2020 highlights that, while Primary Care payment practices are better than average, your experience could vary wildly.