---
title: "NEAL'S YARD (NATURAL REMEDIES) LIMITED - Payment Practices"
date: 2023-04-26
url: https://paymentcheck.co.uk/company-search/01597194/neal-s-yard-natural-remedies-limited
description: "View payment practices for NEAL'S YARD (NATURAL REMEDIES) LIMITED. Average time to pay: 35 days."
---

# NEAL'S YARD (NATURAL REMEDIES) LIMITED

## Company Information

- **Company Number:** 01597194
- **Status:** Active
- **Company Type:** Private limited Company
- **Incorporated:** 11 November 1981
- **Registered Address:** 15 Neal's Yard, Covent Garden, London, WC2H 9DP
- **Industry:** Commerce Models, Healthcare And Wellbeing
- **Region:** London

## Payment Statistics

- **Average Time to Pay:** 35 days
- **Invoices Paid Within 30 Days:** 35%
- **Invoices Paid Between 31-60 Days:** 55%
- **Invoices Paid Later Than 60 Days:** 10%
- **Invoices Not Paid Within Agreed Terms:** 89%

## Payment Terms

- **Standard Payment Terms:** Standard terms and conditions of purchase which are sent out to suppliers with an order state payment within 60 days of receipt of the invoice. For certain suppliers the agreed period is 30 days from receipt of the invoice. The maximum contractual period agreed is 90 days from receipt of the invoice for a supplier of seasonal products. There have been no changes to standard terms during the reporting period.
- **Shortest Payment Period:** 30 days
- **Longest Payment Period:** 60 days
- **Maximum Contractual Period:** 90 days

## Payment Practices

- **Payment Terms Changed:** Not available
- **Suppliers Notified of Changes:** Not available
- **E-Invoicing Offered:** False
- **Supply Chain Financing Offered:** False
- **Participates in Payment Codes:** No

## Dispute Resolution

Business process for resolving disputes relating to supplier payments.
- Should Accounts Payable not be able to process a supplier invoice due to a price, quantity or other query, the Procurement team are notified with the query.
- Procurement check all documentation and contact the supplier to notify them of the discrepancy on the invoice. They may request a credit note or further delivery of goods to be made
- Most queries relate to short deliveries or price discrepancies against the original order which the Procurement team are best suited to handle as they raise the P.O.'s and have an established vendor relationship.
- Once a resolution is agreed, Procurement notify Accounts Payable and the invoice will then be processed and payment made.
- Should the negotiation of the resolution to the query prove unsuccessful the Company will write a letter of complaint, including all details of the problem and enclosing copies of relevant documentation, giving the supplier a reasonable amount of time to respond. The letter is sent by registered delivery.
- If necessary, the Company will contact the relevant Industry Associations, who may be able to recommend ways to resolve the problem.
- If the dispute is still not resolved, the Company will contact a Dispute Resolution Body in preference to solicitors.


## Summary

NEAL'S YARD (NATURAL REMEDIES) LIMITED is a UK-based company that specializes in natural and organic health and beauty products. The company was founded in 1981 in London's Covent Garden and has since expanded to over 20 countries.

The company's sustainability program is a key aspect of their business, as they are committed to protecting the environment and promoting ethical and sustainable practices. They use ethically sourced and organic ingredients in their products and have implemented various sustainability initiatives such as reducing their carbon footprint and using eco-friendly packaging materials.

NEAL'S YARD offers a wide range of natural remedies and beauty products, including skincare, hair care, aromatherapy, and herbal remedies. Their products are made with high-quality organic ingredients and are free from harmful chemicals, making them suitable for all skin types.

The key people behind NEAL'S YARD include founder and director Romy Fraser, CEO Jonathan Lloyd, and head of product development Susan Curtis. They have a team of experienced herbalists, aromatherapists, and skin experts who ensure the quality and effectiveness of their products.

For those interested in purchasing NEAL'S YARD products, they can be found in their flagship store in Covent Garden, as well as in various retailers and online through their website. Their registered office address is located at Peacemarsh, Gillingham, Dorset, SP8 4EU.

In conclusion, NEAL'S YARD (NATURAL REMEDIES) LIMITED is a sustainable and ethical company that offers a wide range of natural and organic health and beauty products. With their commitment to the environment and high-quality products, they have become a trusted brand in the UK and beyond.

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*Data sourced from official UK government payment practices reports. Last updated: 2023-04-26*